API latency is < 1s in available regions (excluding any network dependency)
We suggest setting:
- Timeout = 2.5s
This will happen rarely and will be a good indication of a fault.
If the API fails/timeout more than twice in a 15min period, enter “Offline Mode” until reboot.
- Cease API calls.
- Report error – on screen without preventing usage and/or notify staff.
- Default to lookup menu for usage.
Updated about 2 months ago