General Error Handling
Recommended errorhandling procedures for different use cases to ensure seamless user experiences.
Product Recognition
- If the system responds with anything except 200 OK:
- Default to a lookup menu.
- Do not show the error to the customer.
- Notify staff or the customer's notification system.
- If the system is used only for product recognition:
- Result types include:
- recognized
- recognized_barcoded_product
- no_known_product
- obstructed
- background
- If the result type is anything except
recognized
:- Default to the lookup menu.
- Result types include:
Fraud Prevention
If the system responds with anything except 200 OK:
- Treat as not fraud or not loss.
- Do not show the error to the customer.
- Notify staff or the customer's notification system.
Bag Tare
If the system responds with anything except 200 OK:
- Display a bag tare option.
- Allow the customer or cashier to select the appropriate bag tare value.
- Notify staff or the customer's notification system.
Notifications
All errors should be:
- Internally tracked.
- Reported to the appropriate staff or notification systems.
Updated 3 months ago